Refund policy

Returns & Refunds Policy

Because many of our products are made to order, customized, or prepared specifically for each customer, all sales are final. We do not accept returns, exchanges, or refunds.

Damages and Issues
Please inspect your order as soon as you receive it. If your item arrives damaged, defective, or you receive the wrong item, contact us immediately so we can review the issue and determine the appropriate resolution.

Non-Returnable Items
We do not accept returns on custom products, personalized items, made-to-order products, personal care items, sale items, or gift cards.

Exchanges
We do not offer exchanges. Please review product details, sizing, colors, personalization, and order information carefully before completing your purchase.

Refunds
Due to the nature of our products and the fact that many items are created specifically for each order, we do not issue refunds.

If there is an error with your order or an item arrives damaged or defective, please contact us so we can review the situation and work toward an appropriate solution. rawlinseleese@gmail.com